Last updated: 23 October 2026
These Terms of Use ("Terms") govern your access to and use of the website at reboot.nz and any related pages, forms, tools and content (the "Site") operated by Reboot Enterprise Limited ("Reboot", "we", "us", "our"). By accessing or using the Site you agree to these Terms. If you do not agree, do not use the Site.
These Terms cover the website only. Managed IT, support, consulting, software development, hosting, licensing and other services are provided under a separate written agreement, such as our Master Services Agreement, proposal, statement of work or order form (a "Services Agreement"). If there is any conflict between these Terms and a Services Agreement, the Services Agreement prevails for the services it covers.
1. Use of the Site
You may use the Site for lawful purposes connected with evaluating or obtaining our services. You must not:
- use the Site in any way that breaches any law or regulation, or that infringes anyone's rights;
- attempt to gain unauthorised access to the Site, its servers, networks or any connected system, or probe, scan or test their vulnerability without our written authorisation;
- introduce malware or any harmful code, or interfere with the Site's operation or availability;
- use automated tools to scrape, harvest or extract data, content or email addresses from the Site, except that search engines may index publicly available pages;
- submit false, misleading, defamatory, abusive or unlawful material through any form or chat; or
- use the Site, our name or our branding to impersonate Reboot or to suggest an association with us that does not exist.
We may suspend or block access to the Site, without notice, if we reasonably believe you have breached these Terms.
2. Information on the Site
Content on the Site is general information about Reboot and the services we offer. It is not technical, legal, financial or professional advice for your specific circumstances, and it does not create any contract or engagement. Service descriptions, inclusions, pricing indications and timeframes are indicative only and may change without notice. The scope, price and terms of any service are set out in a written quote or Services Agreement and only become binding when accepted in writing.
While we try to keep the Site accurate and current, we do not warrant that it is complete, accurate, up to date or free of errors. Case studies and testimonials describe particular engagements; results depend on each client's circumstances and are not a promise of the same outcome for you.
3. Intellectual property
Unless stated otherwise, all content on the Site, including text, graphics, logos, images, code, page design and the arrangement of the Site, is owned by or licensed to Reboot and is protected by copyright, trade mark and other intellectual property laws of New Zealand and other countries.
You may view, download and print pages from the Site for your personal, non-commercial use or to evaluate our services, provided you keep all copyright and proprietary notices intact. You must not otherwise reproduce, modify, distribute, publish, sell or create derivative works from any part of the Site without our prior written consent.
The Reboot name and logo are trade marks of Reboot Enterprise Limited. Microsoft, 3CX, LastPass, Tawk.to, Datto, Xero and other product and company names mentioned on the Site are trade marks of their respective owners. Reference to them indicates a partner or reseller relationship or compatibility and does not imply endorsement of Reboot by those owners.
4. Material you submit
Any information, questions or material you submit through the Site (for example through a contact form, quote request or chat) is provided voluntarily. You warrant that you are entitled to provide it and that it does not infringe any third party's rights. You grant us a non-exclusive, royalty-free licence to use that material for the purpose of responding to you and providing our services. Personal information is handled in accordance with our Privacy Policy. Please do not send us passwords, confidential credentials or sensitive data through public forms or chat; we will provide a secure method when it is needed.
5. Third-party sites and tools
The Site may contain links to, or embed content and tools from, third-party websites and services, including live chat, booking, analytics and partner sites. These are provided for convenience only. We do not control, endorse or accept responsibility for the content, availability, security or privacy practices of any third party, and your use of them is at your own risk and subject to their terms.
6. Availability and security
We aim to keep the Site available and secure, but we do not guarantee that it will be uninterrupted, timely, error-free or free from viruses or other harmful components. We may change, suspend or discontinue any part of the Site at any time without notice. You are responsible for configuring your own equipment and protection to access the Site.
7. Disclaimer and limitation of liability
To the maximum extent permitted by law:
- the Site and its content are provided "as is" and "as available", and we exclude all warranties, conditions and representations, whether express or implied, including as to accuracy, merchantability, fitness for a particular purpose and non-infringement;
- Reboot, its directors, employees, contractors and partners will not be liable for any loss or damage of any kind (including direct, indirect, incidental, special or consequential loss, loss of profit, revenue, data, goodwill or business opportunity) arising from or in connection with your access to or use of, or inability to access or use, the Site or any content, link, tool or material on it, whether in contract, tort (including negligence), statute or otherwise, even if we have been advised of the possibility of such loss; and
- if, despite the above, we are found liable to you in connection with the Site, our total aggregate liability is limited to NZD 100.
Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be excluded. If you are using the Site for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply, to the extent the law allows.
8. Indemnity
You indemnify Reboot and its directors, employees and contractors against all claims, losses, damages, costs (including reasonable legal costs) and expenses arising from your breach of these Terms, your misuse of the Site, or any material you submit through it.
9. Privacy
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
10. Changes to these Terms
We may revise these Terms at any time by updating this page. The date at the top shows the most recent version. Your continued use of the Site after a change means you accept the revised Terms. Please check this page from time to time.
11. General
These Terms are the entire agreement between you and Reboot about use of the Site. If any part of these Terms is held to be invalid or unenforceable, that part will be severed and the rest will continue in full force. Our failure to enforce any right under these Terms is not a waiver of that right. You may not assign your rights under these Terms. We may assign ours to a successor of our business.
12. Governing law and jurisdiction
These Terms are governed by the laws of New Zealand. You submit to the exclusive jurisdiction of the courts of New Zealand, and in the first instance the courts of Hamilton, for any dispute arising from these Terms or the Site.
13. Contact
Questions about these Terms can be sent to us through our contact page.